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201-488-3500

Voicemail, Hackensack, NJ - American Business Communications Services, Inc.
Voice Mail/Auto Attendant
 

The Automated Attendant is probably one of the most recognized applications in the Computer Telephony industry. Working alone or in conjunction with a live operator, the auto attendant answers the incoming call usually before ringing an extension. At that time, prerecorded voice messages are played to the caller offering them a menu of choices for directing their call. "Welcome to the abc company. For sales press 1, for service press 2, to speak to our operator press 3." Once the caller has made their choice, the call is routed to the appropriate ringing extension, where they will be connected to the called party, the called partys mailbox or presented with yet another series of choices. Anyone involved in business communications today is very familiar with auto attendants, and businesses both large and small can easily take advantage of the technology.

Auto attendants can be very simple, or complex listings of choices. Small businesses and even many home businesses are utilizing the auto attendant to not only effectively answer and route incoming calls, but also to give a "corporate" image to their operations.

Some other features include:

.Day and Night Greetings and Menus
. "Spell-by-Name" Directory
. Calls you, to play your messages to your cell phone or home
. Sends your messages to your e-mail
. Receives your faxes, and delivers them to your email
. And much more, custom programmed just for you

 
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