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Telecommunications FAQ, Hackensack, NJ - American Business Communications Services, Inc.
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Below are our most recent Frequently Asked Questions. You may search for your answer by using the form to the right side of this page. If you still do not find an answer that you are looking for, please do not hesitate to contact us.
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Q:
How do I call a personal speed dial number?
A:
(Strata DK280, DK424)
Press an outgoing line
Press speed dial
Dial speed dial bin number (10-49)

(CTX 100, 670)
Press an outgoing line
press spdial key
Dial speed dial bin number (100-199)
  Last Updated on May 17, 2004
 
Q:
How do I program a personal speed dial number?
A:
(Strata DK280,DK424)
A. Without lifting the handset press the redial button
Press the speed dial button
Enter the bin number to store the speed dial number starting with the number (10 thru 49)
Enter the number, as you would dial it.
Press the redial button.

(CTX 100, 670)
Press intercom #9876
Press spdial key
Press 1 then enter speed dial code (00-99)
Enter the phone number as you would dial it
Press spdial key to store
Lift and replace handset.
  Last Updated on May 13, 2004
 
Q:
How do I program a one touch speed dial key
A:
(Strata 280,424)
Press redial
Press one touch speed dial key
Enter the phone number as you would dial it then Press redial.

(CTX 100,670)
Press intercom #9876
Press one touch key enter phone number as you would dial it
Press one touch key again then lift handset and hang up
  Last Updated on May 13, 2004
 
Q:
My Message light calls another extension and will not go out.
A:
Press intercom #409
  Last Updated on March 04, 2004
 
Q:
My telephone goes back to the main greeting instead of my voice mail box.
A:
Press intercom #65691 your extension number redial.
  Last Updated on March 04, 2004
 
Q:
When I press my message light it goes to my main greeting instead of asking me for my security code.
A:
Press Intercom # 65792 your extension number redial
  Last Updated on March 04, 2004
 
Q:
When someone transfers a call to my extension it rings there then goes back to the Person who transferred it, instead of voicemail.
A:
Press intercom # 603 850 speed dial 15 redial
  Last Updated on March 04, 2004
 
Q:
Q. When someone calls my extension the voice mail asks them their name and company. How do I shut this off.
A:
log into your mailbox Press 3 to manage your mailbox Press 2 to change your options. Press 2 to turn on/off your call screening
  Last Updated on March 04, 2004
 
Q:
How do I set the time and date on my telephones ?
A:
From extension 10 or extension 200

DATE> Press intercom #651 enter the year YYMMDD press # Then Press 'redial' key. (ie, 040209)

TIME> Press intercom #652 enter the time HHMMSS press # Then Press 'redial' key, (ie, 130600 = 1:06 pm)

DAY> Press intercom #653 enter the day 1= Sunday 2 = Monday 3=Tuesday press redial.
  Last Updated on January 09, 2015
 
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